Can anyone help me out here. If we have a patient that is coming in for an evaluation and they cancel and reschedule, Medflex is not going back to the open invoice number and creates a new invoice number. This is a problem because we have a ton of open invoices on the white board and a lot of times we have already gathered notes and other needed signed documents. So then the whiteboard steps for an invoice are off.
Brian Creighton BOCPO CTPO