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Delete a Payment or Write-Off

To delete a payment, go to the Receive Payments/Adj. Screen.  Enter the Invoice # and hit Enter until the cursor is on the Check Reference field.  

From the Check Reference field, press F9 to pull up a payment; press F7 or F8 to find the payment to be deleted.  Be sure to watch the invoice number in the upper right corner of the screen; do not to skip to the next invoice in the list.
  
Once located, press Shift + F2 to delete the payment and any adjustments.

The delete function works the same way throughout the system.