Delete a Payment or Write-Off
To delete a payment, go to the Receive Payments/Adj. Screen. Enter the Invoice # and hit Enter until the cursor is on the Check Reference field.
From the Check Reference field, press F9 to pull up a payment; press F7 or F8 to find the payment to be deleted. Be sure to watch the invoice number in the upper right corner of the screen; do not to skip to the next invoice in the list.
Once located, press Shift + F2 to delete the payment and any adjustments.
The delete function works the same way throughout the system.